Solution for missing battery icon on Surface Book running Windows 10

Date: April 23, 2019

Recently I got a Surface Book 2. From the beginning, my battery icon was missing, and I spent hours researching how to fix it. I didn't even have battery show up in device manager.

To save you hours, here is the solution:

Go to device manager
View -> show hidden devices
Uninstall Surface Serial Hub Driver:
uninstall all other devices that have warnings*
reboot and wait a few minutes for missing drivers to get reinstalled

(*) - I am not 100% sure step 4 is required, but it won't hurt and it may help.

After that you should get your battery status back:

Surface Book - battery status

It should also be visible in device manager now:

Surface Book device manager - battery status

Tags: hadrware